Refund Policy

Refund Policy for Premium WP Store

At Premium WP Store, we strive to provide high-quality WordPress themes and plugins with genuine licenses. Due to the digital nature of our products, we have a strict refund policy. Please read the following terms carefully before making a purchase.

1. Non-Refundable Products: All  services available on Premium WP Store are non-tangible, irrevocable . As such, we generally do not offer refunds.

2. Exceptions for Refunds: Refunds may only be considered in the following situations:

   • The product is completely non-functional and the issue cannot be resolved.

   • The product description was misleading or significantly different from the actual product.

   • You have not downloaded the product and request a refund within 8 days of purchase.

   • Refund will be credited within 12-15 days to the original source of payment method.

3. Support & Resolution: Before requesting a refund, please contact our support team for assistance. We will do our best to resolve any issues related to product functionality.

4. Refund Request Process: To request a refund, please email our support team with your order details and the reason for your request. Refund requests will be reviewed within 5-7 business days.

5. Chargebacks & Disputes: Filing a chargeback without contacting us first may result in the suspension of your account. We encourage open communication to resolve any issues.

6. Changes to Refund Policy: Premium WP Store reserves the right to modify this refund policy at any time. Continued use of our services implies acceptance of any updates.

For any questions regarding our refund policy, please reach out to our support team. Thank you for choosing Premium WP Store!